How Our Back Office Handles Pricing Coordination:

Rate Collection & Carrier Communication

Our back office continuously coordinated with major shipping lines and NVOCCs to obtain updated freight rates, including:

• FCL & LCL rates
• Special equipment charges
• DG & OOG cargo rates
• Surcharges (BAF, CAF, PSS, etc.)

This ensures our Dubai front office team always has competitive and real-time pricing.

Quotation Preparation & Review

Before sending quotes to clients, our back office:

• Verifies freight rates
• Checks validity periods
• Confirms transit times
• Reviews free time & detention terms
• Calculated local Dubai charges accurately

This reduces errors and prevents revenue leakage.